Refund & Exchange Policy
- We accept returns & exchanges within 48 hrs. from the date of delivery for orders placed on our website. Items bought under clearance sale are not eligible for refunds or exchanges. These sales are final.
- The returns will be accepted only if the product is unused, unworn and with all tags intact. This will be verified at our warehouse after we receive the jacket.
- If the jacket was purchased from a third-party retailer, please direct your exchange/return inquiry to them. The retailer will have your financial/transaction information.
- If you are requesting a change in style, we will refund the difference to the original form of payment or will accept payment through Paypal for the price adjustment.
- We will process an exchange at no cost to you if a defective jacket is received.
- At this time, we do not have free returns and exchanges. You are responsible for shipping the jacket back at your own expense. The refund initiated will be only for the product cost.
- ITINE’s final (clearance) sale items are not refundable.